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980-320-1126

Fully Sublimated customer team uniforms

FAQ

What Shipping Methods Are Available?

UPS, USPS and FedX

How Long Will It Take To Get My Package?

Current lead time is 2-4 weeks after the artwork is approved and the 50% down payment is received.

Who should I to contact if I have any questions?

Contact Customer Service at 980-320-1126 or 980-320-1397. You can also e-mail us and [email protected]

Do You Ship Internationally?

Yes we do.

How Can I Return a Product?

Unless there is a mistake on the product or it is defective you cannot return a custom design; however, if this occurs contact the company for a Return Authorization Number.

Do I need an account to place an order?

No, but one must be established to place an order by calling or creating it on the website.

How do I place an Order?

You can place an order online by visiting our storefront, or contacting us at: [email protected].
927 N. Marietta St. Gastonia, NC USA 28052
980-320-1126 phone
980-320-1451 fax
HOURS OF OPERATION: 8 AM to 5 PM Mon-Fri (EST)

What’s The Coupon Codes Policy?

From time to time we issue promotional discount coupon codes for items we sell on our website. We do so either via our internal email list (click here to be added to our coupon email list) or by distributing to our independent affiliate network. These affiliates then promote the coupon codes on their website’s, social networking sites, email marketing, search engine marketing and various other means. When we provide discount coupon codes to our independent affiliate network we do so with explicit instructions on how the coupon codes may be promoted along with the coupon code’s restrictions and offer details. Failure of the affiliate to disclose these restrictions and coupon details is outside of our control. When we are made aware of a problem with an affiliate issued coupon code we move quickly to alert the affiliate so they can correct the mistake. We however cannot be held responsible for mistakes or errors made by our independent affiliates in the promotion of our coupon codes. The coupon codes we issue and authorize are subject to the following terms and conditions: Unless otherwise noted on the coupon, all coupon codes are issued with a minimum spend requirement. This minimum spend requirement is detailed with the coupon code. All coupon codes include an expiration date. We do not issue open ended coupon codes. The expiration time is at 12:01 am eastern time on the date the coupon expires. If for example, the coupon is set to expire on 12/31, at 12:01am eastern time on 12/31 the coupon will become invalid. For coupons that have a minimum spend requirement, purchase of these coupon exempt items are not used in the calculation of the total purchase amount for other qualifying items in the same order. The coupon code must be entered by the customer at the time of checkout on the payment page. Failure to do so does not entitle the customer to a refund of the coupon discount amount after the sale. We cannot retro-actively apply coupon discounts for orders already placed. All coupon codes we issue are non-negotiable. Unless specifically noted on the coupon, coupons are valid for one use per customer. We reserve the right to cancel or reject any order if in our opinion the coupon used was unauthorized, ineligible, obtained illegally or altered in any way. Discount coupons may not be used on orders which have already been discounted (e.g. wholesale orders). The coupon codes we issue may only be used for online purchases made on this website. If you have a question about our coupon policy or have identified a possible problem with a coupon code attributed to us, please contact our Customer Care department with specifics. We will respond promptly.

How Can I Cancel Or Change My Order?

Once artwork is approved and 50% payment is made you cannot cancel an order; however, you can make minor changes by contacting customer service.

How Do I Track My Order?

Athlon will always provide a tracking number and you can look up your tracking number by visiting this page.

What Payment Methods Are Accepted?

Athlon accepts major credit cards and Paypal. No personal checks accepted.

Do You Charge Extra for Plus Sizes?

Add $2 for a 3X and an additional $1 for larger sizes. (Example 3x – $3, 4X – $4, and etc.)